Customer Support
We pride ourselves in our personalized service and relentless customer support. You will never be on hold for hours trying to get assistance with your phone system. Our American based support team, located in Redding, CA and San Antonio, TX is always available to help you. Get in touch with us, or submit a support ticket and we’ll get right on it!
Video Resources
Check out our video resources that answer some of our most frequently asked questions. Please reach out if you need additional help, we would be happy to assist you.
Frequently Asked Questions
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We provide service across the entire United States and have offices in Redding, CA and San Antonio, TX.
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You can pay using our automated system. You can find the link on your invoice.
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Yes. All our hardware is guaranteed for one year if you buy it outright. If you are on our monthly rental program 100% protection is included.
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Both! We sell and lease the latest technology and top preforming phones that work for any business model.
We offer many devices to purchase or lease, including desk phones, cordless phones, and conference phones.
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Yes, transferring phone numbers is an easy process with Wave. Numbers you can transfer include; landline numbers, Wireless / cell phone numbers, Virtual numbers (Google Voice, TextNow, etc.), VoIP phone numbers, and Toll-free numbers.
We will handle everything related to moving your phone numbers over so you can begin receiving calls through Wave’s system instantly.
Transferring business phone numbers takes approximately 2-4 weeks, depending on your current carrier. In the mean time we will set you up with a temporary number to use with our system.
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Yes! Wave offers a variety of virtual phone numbers including; local numbers based on your geographic area, toll free numbers beginning with 800, 888 or 866 and vanity numbers.